Month 9 · Lead Leaders

Candid and Kind

Make hard conversations safer, sooner, and more useful without sacrificing truth or dignity.

01 · Separate facts from interpretation before giving feedback.02 · Open a difficult conversation with curiosity and a usable target.03 · End with ownership, support, date, and written recap.

Capacity being formed

Courageous Communication

Be candid and kind, ask better questions, repair quickly, and make expectations usable.

Evidence of formation

A delayed conversation produces clearer trust, ownership, and a dated follow-through without shame or ambiguity.

Signorelli wisdom

“If you’re kind but not candid, you aren’t a very good leader.”

Mike Signorelli · The Disciple-Driven Church · Chapter 3, FOCUSED

Candor and kindness are one leadership discipline.

We will not use kindness to hide or candor to punish. The goal is truth a person can receive, own, and act on with dignity intact.

Biblical anchor · ESV

“Rather, speaking the truth in love, we are to grow up in every way into him who is the head, into Christ.”

Ephesians 4:15 (ESV)

Your discovery tool

FACT Conversation

Rehearse a live conversation using FACT: Facts observed, Assumption owned, Curiosity invited, Target agreement.

1

Facts

State the observable behavior, time, place, and impact without motive language.

2

Assumption

Name your interpretation as an interpretation, not a verdict.

3

Curiosity

Write two genuine questions and leave room for information that changes your view.

4

Target

Define the clear standard, their ownership, your support, and the review date.

Your session journey

One discovery. One rehearsal. One covenant.

You never have to perform for your coach. Bring one real situation and stay close to what is true, usable, and within your responsibility.

0–7

Arrive

Rate present intensity 0–10; name one desired outcome.

7–15

Witness

Name what changed, what helped, and what remains difficult.

15–25

Language

Underline one phrase; explain it in your own words; choose the phrase you need today.

25–45

FACT Conversation

Write concise answers for all four fields using one current, concrete situation.

45–57

Locate

Name the governing story, protection, motive, expectation, or system and the cost it creates.

57–70

Rehearse

Practice the new response out loud; receive feedback; repeat until the first step is clear and natural.

70–82

Prescribe

Select the practice, calendar it, and identify the witness or environmental support.

82–90

Covenant

State one commitment, one witness, one due date, and one piece of evidence. Rate confidence 0–10; shrink the plan if below 7.

Why the practice can work

Why safety precedes learning

In a field study of 51 work teams, psychological safety was associated with learning behavior and helped explain team performance. The coaching implication is simple: candor grows when interpersonal risk is handled with dignity and curiosity.

Read the primary source →

Edmondson (1999), Administrative Science Quarterly, 44(2), 350–383

Thirty-day prescription

Practice until it becomes available under pressure.

Within 24 hours of important tension

Use FACT for one clarity conversation.

Evidence: Date, opening words, agreement, and review date.

After each conversation

Send a brief written recap: ownership, standard, support, date.

Evidence: Copy of the recap with sensitive details redacted.

Care + scope boundary

Power differences matter. Follow HR, church, legal, and safeguarding processes where appropriate. Never use a coaching script to investigate abuse or retaliate against dissent.

Monthly evidence review

Measure formation in real life.

Private reflection

What are you withholding to manage how you are perceived?

Source lineage

FOCUSED: candid and kindCLEAR: crave feedbackAsk the right questions

Original SLS facilitation design synthesized from Mike Signorelli’s books and leadership frameworks. Scripture quotations are from the ESV® Bible (The Holy Bible, English Standard Version®), copyright © 2001 by Crossway, used by permission. All rights reserved.